Terms & Conditions
The order amount will be deducted from your account as soon as your order has been placed. If you wish to cancel your order, please contact us and we will issue a refund back to your account. Easy returns – if something doesn’t fit, just return it to us for an exchange or refund.
The following payments are accepted:
You can pay by Visa, Mastercard, American Express, Maestro. Visa and Mastercard are verified by a secure code. Payment is debited from your card once you place the order.
You can pay via Shopify Payments, PayPal, Apple Pay, Google Pay, iDEAL, Bancontact, Shop Pay.
This means that no banking information regarding the Customer transits via the www.adrianomeneghetti.com website.
Payment is therefore secure by the partners in charge of managing financial transaction.
The order will then be recorded and validated on acceptance of the payment by the banking service.
TAXES AND DUTIES
The prices of products are expressed in Euros inclusive of taxes but excluding customs duties.
The Prices of Products are expressed in Euros, inclusive of taxes and excluding customs duties, for orders outside of the EU that shall be borne by the Customer.
For orders outside of the EU:
All applicable duties shall be borne by the customer. Unfortunately we cannot estimate how much duties you will pay but your local customs should be able to estimate the price.
ADRIANO MENEGHETTI cannot be held responsible for any action and/or costs and/or taxes and/or delays due to customs over which it has no control.
DHL Express and TNT/FedEx Express are our couriers for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from our Italian warehouse.
During public holidays the shipments could be delayed due to closure of our warehouse, please plan accordingly.
ADRIANO MENEGHETTI has a 14-day return policy: you have 14 days from when your order is delivered to ship/postmark it back to our return center for a refund or exchange.
Any claim regarding the delivery of Product(s) must be submitted in 14 working days following receipt of the Product(s). They must be sent in their original condition (packaging, accessories, tag, etc.), using the documents provided in the parcel. If you need any further information, you can send an email to firstname.lastname@example.org.
The Product(s) must be returned to:
Via Guzzina 7
20861 Brugherio (MB)
Any parcel returned after the prescribed timeframe shall be refused and returned to the sender. No parcel returned as cash on delivery shipping shall be accepted, whatever the reason. The costs and risks pertaining to the return of Product(s) are borne by the sender. In case of delivery delays, if the return was sent in the 14 days from when the order was placed, we still accept the parcel within 30 working days, after that period we won't accept the return anymore.
In order for the customer service to accept the return, the Product(s) must be returned in full condition in its original packing, undamaged, with its label attached, not worn, accompanied by all of its accessories, and a copy of the purchase invoice.
The Customer shall not have to justify the reasons or pay penalties, with the exception of return costs and all potential customs duties.
ADRIANO MENEGHETTI cannot be held responsible in the event of loss, theft or damage of the parcel. Parcels for which the Customer’s identification (surname, first name, address and return code) is not possible shall be refused.
On receipt of the Product(s) returned by the Customer, the customer service shall send a confirmation of receipt of the Product by e-mail.
Please, before purchasing check our Size Guide.
For any other requests please Contact Us through our form or write us an e-mail at email@example.com.
Should you be interested in a different size, colour or style, please return your item/s to us and simply purchase the new piece separately at adrianomeneghetti.com
If the complete order is returned the refund will include standard delivery costs from ADRIANO MENEGHETTI to you. For that purpose, Customer shall insert the delivery invoice indicating the parcel tracking number into the return parcel. ADRIANO MENEGHETTI shall refund the Customer for the sums paid by the same and corresponding to the acquisition of the returned Products (therefore excluding potential customs duties), within a maximum period of 14 days by bank transfer into the account used with the credit card bearing the Customer’s name.
Please note that a deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary.
Our regular online return and exchange policy as described above doesn't applies during sale periods.